Last updated: June 2026
Welcome to Zouisa Cleaning Service. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Services Offered
Zouisa Cleaning Service provides professional residential and commercial cleaning services. The specific services, frequency, and pricing will be agreed upon before each job through a written or verbal quote.
2. Scheduling & Cancellations
- Appointments must be scheduled at least 24 hours in advance.
- Cancellations made less than 24 hours before the scheduled service may be subject to a cancellation fee.
- We reserve the right to reschedule in cases of emergency or unforeseen circumstances, with prior notice to the client.
3. Payment Terms
- Payment is due upon completion of the service unless otherwise agreed.
- We accept cash, Zelle, PayPal, and major credit/debit cards.
- Prices are subject to change with prior notice.
4. Client Responsibilities
- The client must provide safe access to the property at the scheduled time.
- Valuables and fragile items should be secured before our team arrives.
- Pets should be secured in a separate area during the cleaning service.
5. Liability
Zouisa Cleaning Service takes great care with your property. However, we are not liable for:
- Pre-existing damage to furniture, surfaces, or items.
- Damage caused by items left unsecured by the client.
- Loss of items not reported within 24 hours after service.
6. Satisfaction Guarantee
If you are not satisfied with our service, please contact us within 24 hours and we will return to re-clean the areas in question at no additional charge.
7. Use of Website
The content of this website is for general information only. You may not reproduce or redistribute any content without written permission from Zouisa Cleaning Service.
8. Contact
For questions about these Terms, contact us at: zouisacleaningservices@gmail.com or via WhatsApp.